ITSM / SAM / ITOM / ITBM / IRM / DEVOPS / SECOPS / FOM
Tailor-made consulting services and implementation of ServiceNow CORE solutions using world's best practices.
Servicenow IT Operations Management (ITOM) allows you to transform IT operations, changing a reactive team into a team that works intelligently for the business. Overview infrastructure and applications, maintain service integrity, and optimize expenses and cloud delivery. Provide prominent and high-performance business services with AIOps.
The main functional capacities of the platform are:
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Tailor-made implementation of ServiceNow ITSM, CSM solutions or NOW PLATFORM for automation of Shared Services Center (SSC) processes, using ServiceNow's best practices.
Revision & Enhancement of Configuration Management (CMDB) & Automatic CI Discovery by using Discovery solution (ITOM).
Revision & Structuring of ServiceNow's Services Catalogue from an Offers and Products perspective.
Implementation, Operation & Coach for your PMO through Multidisciplinary Squad Structure using ServiceNow ITBM, Agile & SAFe tools.
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