Salesforce Solutions

Salesforce Solutions Implementation

Sales Cloud / Service Cloud / CG Cloud / Marketing Automation / Platform / Community Cloud / Analytics

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Salesforce Solutions Implementation (Core Applications)​

Consulting and tailor-made implementation of Salesforce CORE solutions using the best worldwide practices.

Service Cloud

The Service Cloud solution is the platform for your company to embark on the Omnichannel strategy and serve your customer 24 hours a day, in the channel that the customer chose to be served. Service cloud is the world's number 1 solution in productivity and building customer relationships.​

  • Custom service console
  • 360 view of your customer portfolio
  • Knowledge base
  • Service SLA
  • Chat
  • Chatbot
  • Snap-Ins
  • Native integration with WhatsApp
  • Native integration with Social Networks
  • Field Service
  • Telephony Integration
  • Email & Web Call Capture
  • Multi Language
  • Multi Currency
  • Client Asset Management
  • Call Alert and Escalation
  • Reports & Dashboards
  • HTML Email Templates
  • Mobility (iOS and Android))

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